PreNan Stage 1 Infant Formula (400g) - PreNan

 Warranty Policy

Welcome to [kidzmarket Store]
We value your choice of our products and are committed to providing the best quality and service. Therefore, we offer a two-year warranty on all devices purchased from us under the following terms and conditions:

Warranty Terms

1. Warranty Period:

   • The warranty covers devices for one year from the date of purchase.

2. Warranty Scope:

   • The warranty includes defects resulting from manufacturing or material issues.
   • The warranty does not cover damages caused by misuse, accidents, negligence, or unauthorized modifications.

3. Procedures:

   • In the event of a defect, the customer must contact us immediately and bring the device along with the original receipt or proof of purchase.
   • The device will be inspected by our maintenance team to determine the nature of the defect.

4. Repair or Replacement:

   • If the defect is covered under the warranty, the device will be repaired free of charge or replaced with a new one at the company's discretion.
   • If the product is unavailable for replacement, an equivalent product will be provided, or a voucher of the same value will be issued.

5. Warranty Exclusions:

   • Damage caused by natural disasters (e.g., floods or fires).
   • Damage resulting from connecting the device to an unsuitable power source.
   • Maintenance or repairs performed by unauthorized service providers.

Important Notes

• The company reserves the right to amend or update the warranty policy as needed to better serve customers.
• For additional details, please contact our customer service team at [01111139491] or [kidzmarket02@gmail.com]

Thank you for trusting us, and we promise to deliver a service that meets your expectations.