Return and Exchange Policy
At Kidzmarket-eg, we aim to ensure complete customer satisfaction with their purchases. Please read our return and exchange policy carefully.
Exchanges
Products can be exchanged within 14 days from the date of receipt, provided they are unused and in their original condition with the original packaging.
Returns
- If you are not satisfied with the product, you can return it within 14 days for a full refund.
- No Shipping fees for Refunds(free)
- Refunds will be processed after the product is inspected and its condition is confirmed.
The amount of time it takes for the customer to receive a refund
5 days
Non-returnable Products
- Personal care products that have been opened or used.
- Feeding bottle &breast pump non -returnable&milk
How to Request a Return or Exchange
contacting customer service, on Wattsapp 01111139491 or
Email: kidzmarket02@gmail.com